True Professionalism at an Association Management Firm

True ProfessionalismI’ve just completed David Maister’s True Professionalism.  Originally published in 1997 and still relevant today, it is the single best guide I’ve found so far to managing a professional services firm like Verto Solutions.

The most concise part of the book is the table of Critical Business Processes of a Professional Firm.  Most of Maister’s readers are probably lawyers, but on every page this book adds value to any professional providing business services.

After this book I’m taking a break from business books to read Thomas Jefferson, The Art of Power, by Jon Meacham – a Christmas gift from my parents.

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One Response to True Professionalism at an Association Management Firm

  1. Mitzi says:

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    In truth, your creative writing abilities has inspired me to get my own, personal site now 😉

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